Rentacrate UK - Crate Rental Frequently Asked Questions

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FREQUENTLY ASKED QUESTIONS

Question: Do you rent crates to domestic users?

At Rentacrate, we only supply crates and materials handling equipment to commercial businesses who are relocation premises, moving internally during periods of reorganisation or refurbishment or who require materials handling solutions as part of their production processes. We deal with a wide range of professional Removal Companies and would be happy to recommend a quality remover who would provide you with more appropriate containers. Alternatively, visit the British Association of Removers web site where you will find a quality remover in your area: www.bar.co.uk

Question: Do you sell crates?

Yes we do. Owing to our special relationship with the largest Crate Manufacturers in Europe we are able to offer new crates at attractive prices. On specific orders these can be supplied in a preferred colour, stamped with your company name telephone number or logo and can typically be supplied within 4 weeks.

Question: I need to rent some crates. How much notice do you need?

We welcome 48 hours notice or more but are quite used to processing our clients instructions with one days notice. We can even process next day orders placed after office hours (after 5.30pm) or same day emergency requests though these do attract an additional “Emergency” charge.

Question: How much do they cost?

Rentacrate are the largest independent Crate Rental Company offering crates across the UK and EU at the most competitive rates. The rates offered will relate to the quantity required and the length of hire. By completing our On-Line Quotation form our friendly Customer Support Team will provide you with a prompt response. If your requirement is urgent please go directly to On-Line Order Placement. Your order will be fast tracked and prepared for delivery subject to agreement on our charges, terms and conditions.

Question: How will I be invoiced, how should I pay?

Rental starts from the day of delivery. You will be invoiced for rental after 4 weeks or earlier if you have returned some or all of the crates before then. We provide 30 days credit from date of invoice to all our clients. We will accept payment by cheque, credit card or BACS payment.

Question: Will you move my crates with their contents to our new premises or to store?

Rentacrate supplies materials handling equipment and solutions only. We work with some of the best Commercial Removal and Logistic Companies in the UK and would be happy to make a recommendation.

Alternatively we recommend you visit the British Association of Removers website at www.bar.co.uk